FREQUENTLY ASKED QUESTIONS

If you have questions regarding our chair covers, linens and services, please explore our FAQ section below. For further details, feel free to contact us at (901) 347-2473. We're always happy to assist you.

IS A DEPOSIT REQUIRED?

Yes, a $50.00 non-refundable deposit and signed rental agreement is a requirement to confirm your reservation. The final payment must be paid 1 week prior to your event. We accept all forms of payment including credit cards, checks, cash and money orders.

HOW CAN I SEE/SELECT MY FABRICS & COLORS?

Stop by our showroom and let us help you create your favorite look. Our showroom hours are: Monday-Friday 9:30 am - 5:00 pm, Sundays 12:30 pm - 4:00 pm. Evening appointments are also available. Call us today at (901) 347-2473 to make your appointment. Also, you can look for us at all the local bridal shows!

DOES ELEGANT CHAIR SOLUTIONS DELIVER, SET-UP, AND TAKE DOWN FOR MY EVENT?

Yes, Elegant Chair Solutions is here to help you with set-up, take down, or pick-up services within 30 miles of Memphis. Additional fees apply.

- Delivery $50- $75
- Pick Up $50-$75
- Set up $150.00 up to 250 guests, $0.50 added per chair after 250 guest
- Take down $150.00 up to 250 guests, $0.50 added per chair after 250 guests

WHEN AND HOW DO I RETURN THE LINENS? DO I NEED TO WASH THE LINENS?

No, please do not wash the linens. We can usually get all food and stains out of the linens. All linens should be dry before placing them in a bag. Missing/damaged (beyond repair - burns, holes, gum, rips, candle wax or tears, etc) rentals will be charged 5 times the rental price. All rentals must be removed from chairs and tables by the renter. Rentals should be returned withing 48 hours after your event. A late fee will be charged for rentals not returned as agreed.

How many table linens do I need?

For your guest tables, you will need to divide the number of guests per table and round up. Other specialty tables to consider are: head table, sweet heart table, bride and groom cake table, gift table, favor table, and food tables. Always check with your caterers to see if they provide the food table linens. If not, ask them to help you determine what type of table linen, how many, and what size you need to order.

What is your cancellation policy?

We require final confirmation to your reservation 2 weeks prior to your event. Any cancellations within 2 weeks of your event will be a 50% restocking fee.

Can you send me pictures of your linen selections?

We would be happy to send over photos of our linen options. However, it is best if you can stop by our showroom to view our linens. The colors and textures in the photos do not always show up accurately.